Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value [Audiobook] download free by Thomas Teal
- Listen audiobook: Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value
- Author: Thomas Teal
- Release date: 2001/5/25
- Publisher: HARVARD BUSINESS REVIEW PRESS
- Language: English
- Genre or Collection: Business, Finance and Law
- ISBN: 9781578516872
- Rating: 7.74 of 10
- Votes: 631
- Review by: Selena Najera
- Review rating: 8.11 of 10
- Review Date: 2018/11/17
- Duration: 4H23M3S in 256 kbps (70.4 MB)
- Date of creation of the audiobook: 2018-07-31
- You can listen to this audiobook in formats: MPEG4, FLAC, WAV, MPEG-4 ALS, WMA, AIFF, MPC, MP3 (compression ISO, ZIP, CPIO, RAR)
- Total pages original book: 352
- Includes a PDF summary of 34 pages
- Duration of the summary (audio): 24M34S (6.8 MB)
- Description or summary of the audiobook: Loyalty is by no means dead. In fact the principles of loyalty ...are alive and well at the heart of every company with an enduring record of high productivity, solid profits, and steady expansion. From 'The Loyalty Effect'. The business world seems to have given up on loyalty: many major corporations now lose - and have to replace - half their customers in five years, half their employees in four, and half their investors in less than one.Fred Reichheld's national bestseller 'The Loyalty Effect' shows why companies that ignore these skyrocketing defections face a dismal future of low growth, weak profits, and shortened life expectancy. Reichheld demonstrates the power of loyalty-based management as a highly profitable alternative to the economics of perpetual churn. He makes a powerful economic case for loyalty - and takes you through the numbers to prove it. His startling conclusion: even a small improvement in customer retention can double profits in your company. 'The Loyalty Effect' will change the way you think about loyalty, profits, and the nature of business. Fred Reichheld is a Director Emeritus of Bain and Company and a Bain Fellow.He is also the author of 'Loyalty Rules!'.
- Other categories, genre or collection: Economics, Personnel & Human Resources Management, Entrepreneurship, Business Strategy, Management: Leadership & Motivation, Business & Management
- Download servers: FreakShare, Microsoft OneDrive, MyUpload, FileServe, ADrive, MEGA, 4Shared. Compressed in ISO, ZIP, CPIO, RAR
- Format: Paperback
- Approximate value: 20.84 USD
- Dimensions: 155.7x234.95x25.4mm
- Weight: 449.06g
- Printed by: Not Available
- Published in: Boston, MA, United States
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