You can listen to this audiobook in formats: WAV, WMA, MPEG4, OGG, MP3, FLAC (compression TZ, AZW, TAR, LHA, RAR, 7Z, ZIP)
Total pages original book: 244
Includes a PDF summary of 19 pages
Duration of the summary (audio): 14M56S (3.8 MB)
Description or summary of the audiobook: The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. Increasingly, high-conflict people-especially narcissists and bullies-are showing up in the workplace. It's All Your Fault at Work! addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddy's high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. 'This book belongs in every leader's library. Although I believe there's a pearl of good in everyone, some people's pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddy's and Georgi DiStefano's techniques, you'll be able to keep the focus on solutions rather than arguments.' -Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level
Other categories, genre or collection: Psychology, Management & Management Techniques
Download servers: Google Drive, Dropbox, 4Shared, Hotfile, Microsoft OneDrive, KickAssTorents, FileServe, JustBeamit. Compressed in TZ, AZW, TAR, LHA, RAR, 7Z, ZIP