The Lean Toolbox for Service Systems [Audiobook] download free by John Bicheno
- Listen audiobook: The Lean Toolbox for Service Systems
- Author: John Bicheno
- Release date: 2008/1/31
- Publisher: PICSIE BOOKS
- Language: English
- Genre or Collection: Business, Finance and Law
- ISBN: 9780954124441
- Rating: 7.96 of 10
- Votes: 673
- Review by: Willie Ezell
- Review rating: 9.28 of 10
- Review Date: 2018/9/10
- Duration: 3H43M47S in 256 kbps (60.8 MB)
- Date of creation of the audiobook: 2018-09-21
- You can listen to this audiobook in formats: MPEG4, ATRAC, MP3, AC3, WAV, WMA, FLAC, AIFF (compression ARC, RAR, TAR.7Z, ZIP, TZ, DEB)
- Total pages original book: 304
- Includes a PDF summary of 31 pages
- Duration of the summary (audio): 23M18S (6.2 MB)
- Description or summary of the audiobook: The Lean Toolbox for Service Systems is the first book that attempts to assemble a comprehensive set of tools for lean service and administration. Other publications have dealt with only a segment of the tools or a segment of the range of service systems. The book is a result of several years' work in Lean Service at the Lean Enterprise Research Centre, Cardiff Business School, and the service management programme at the University of Buckingham. All material in the book has been 'field tested' by exposure to service professionals and executive programmes. A feature of the book is that it integrates several approaches rather than advocating a particular approach. Attention is given to general Lean service concepts and frameworks, to mapping and understanding different types of service system, and to a range of tools that have been found to be useful in a variety of service environments.
- Other categories, genre or collection: Distributive Industries, Service Industries, Production & Quality Control Management, Customer Services, Civil Service & Public Sector
- Download servers: FileServe, Torrent, Google Drive, MEGA, ExtraTorrent. Compressed in ARC, RAR, TAR.7Z, ZIP, TZ, DEB
- Format: Paperback
- Approximate value: 23.86 USD
- Dimensions: 178x254x16mm
- Weight: 532g
- Printed by: Not Available
- Published in: Buckingham, United Kingdom
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