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The ten Principles Behind Great Customer Experiences [Audiobook] download free by Matt Watkinson

The ten Principles Behind Great Customer Experiences Audiobook download free by Matt Watkinson
  • Listen audiobook: The ten Principles Behind Great Customer Experiences
  • Author: Matt Watkinson
  • Release date: 2013/2/2
  • Publisher: PEARSON EDUCATION LIMITED
  • Language: English
  • Genre or Collection: Business, Finance and Law
  • ISBN: 9780273775089
  • Rating: 7.41 of 10
  • Votes: 677
  • Review by: Gannon Arreola
  • Review rating: 7.6 of 10
  • Review Date: 2018/11/23
  • Duration: 3H0M1S in 256 kbps (48 MB)
  • Date of creation of the audiobook: 2018-09-02
  • You can listen to this audiobook in formats: MP3, WAV, MPEG4, WMA, FLAC, OPUS (compression CAB, BZ, ZIP, RAR, TAR.XZ)
  • Total pages original book: 240
  • Includes a PDF summary of 24 pages
  • Duration of the summary (audio): 19M12S (4.8 MB)
  • Description or summary of the audiobook: Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014Create a great customer experience whoever you are.Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever.This book covers ten principles you can use to make real world improvements to your customers' experiences, whatever your business does and whoever you are.For managers, leaders and those starting a new business, the book shows that making improvements customers will appreciate doesn't need to be complicated or cost a fortune.
  • Other categories, genre or collection: Sales & Marketing, Customer Services
  • Download servers: Data File Host, Dropbox, BitShare, Mediafire, JumpShare, Uploaded. Compressed in CAB, BZ, ZIP, RAR, TAR.XZ
  • Format: Paperback
  • Approximate value: 29.82 USD
  • Dimensions: 156x236x16mm
  • Weight: 460g
  • Printed by: FT Publishing International
  • Published in: Harlow, United Kingdom

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Categories: English, Business, Finance and Law, 2013
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