The art of Client Service: The Classic Guide, Updated for Today'S Marketers and Advertisers [Audiobook] download free by Robert Solomon
- Listen audiobook: The art of Client Service: The Classic Guide, Updated for Today'S Marketers and Advertisers
- Author: Robert Solomon
- Release date: 2016/3/13
- Publisher: JOHN WILEY & SONS INC
- Language: English
- Genre or Collection: Business, Finance and Law
- ISBN: 9781119227823
- Rating: 7.14 of 10
- Votes: 390
- Review by: Violeta Morley
- Review rating: 8.02 of 10
- Review Date: 2018/9/5
- Duration: 3H39M3S in 256 kbps (57.6 MB)
- Date of creation of the audiobook: 2018-09-02
- You can listen to this audiobook in formats: MPEG4, FLAC, Shorten, WMA, MP3, WAV (compression TAR, RAR, ZIP, RZ, ACE)
- Total pages original book: 288
- Includes a PDF summary of 27 pages
- Duration of the summary (audio): 20M26S (5.4 MB)
- Description or summary of the audiobook: A practical guide for providing exceptional client service Most advertising and marketing people would claim great client service is an elusive, ephemeral pursuit, not easily characterized by a precise skill set or inventory of responsibilities; this book and its author argue otherwise, claiming there are definable, actionable methods to the role, and provide guidance designed to achieve more effective work. Written by one of the industry's most knowledgeable client services executives, the book begins with a definition, then follows a path from an initial new business win to beginning, building, losing, then regaining trust with clients. It is a powerful source of counsel for those new to the business, for industry veterans who want to refresh or validate what they know, and for anyone in the middle of the journey to get better at what they do.
- Other categories, genre or collection: Sales & Marketing, Customer Services, Advertising
- Download servers: Microsoft OneDrive, IDrive, FreakShare, Krakenfiles, Firedrop, Uploaded, Mediafire, FileServe, Dropbox. Compressed in TAR, RAR, ZIP, RZ, ACE
- Format: Hardback
- Approximate value: 19.20 USD
- Dimensions: 149x224x25mm
- Weight: 412g
- Printed by: Not Available
- Published in: New York, United States
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