You can listen to this audiobook in formats: FLAC, Shorten, MPEG4, MPEG-4 DST, WAV, MP3, WMA (compression RAR, AZW, ZIP, CBC, TAR.XZ, XZ, CPIO)
Total pages original book: 450
Includes a PDF summary of 39 pages
Duration of the summary (audio): 29M12S (7.8 MB)
Description or summary of the audiobook: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product.ITIL (R) Foundation All-in-One Exam GuideThis comprehensive self-study guide offers 100% coverage of the latest version of the ITIL Foundation certification exam. Written by itSMF UK 2013 Trainer of the Year and ITIL Champion Jim Davies, ITIL Foundation All-in-One Exam Guide features practical exercises, real-world examples, and more than 300 practice exam questions. Exam tips, reviews, and self-tests at the end of each chapter ensure that you are on track to pass the exam. In keeping with the premise of the All-in-One series, this guide serves both as an effective study tool and an on-the-job reference that will serve you well beyond the exam.Covers all exam topics, including: ITIL fundamentals The service lifecycle Service strategy Service design Service transition Service operation Continual service improvement ITSM in the real world CD ICONElectronic content includes: Complete practice exams Videos from the author PDF copy of the book
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