The Southwest Airlines way [Audiobook] download free by Jody Hoffer Gittell
- Listen audiobook: The Southwest Airlines way
- Author: Jody Hoffer Gittell
- Release date: 2005/2/16
- Publisher: MCGRAW-HILL EDUCATION - EUROPE
- Language: English
- Genre or Collection: Business, Finance and Law
- ISBN: 9780071458276
- Rating: 9.77 of 10
- Votes: 750
- Review by: Dakota Kimbrell
- Review rating: 8.17 of 10
- Review Date: 2018/11/15
- Duration: 3H59M51S in 256 kbps (64 MB)
- Date of creation of the audiobook: 2018-09-14
- You can listen to this audiobook in formats: Vorbis, WavPack, MPEG4, FLAC, MP3, WMA, WAV (compression LZO, CBC, ZIP, TAR, RAR)
- Total pages original book: 320
- Includes a PDF summary of 31 pages
- Duration of the summary (audio): 22M11S (6.2 MB)
- Description or summary of the audiobook: This book offers management lessons from the world's most profitable airline. 'As a former Southwest insider, I often wondered why other organizations couldn't duplicate the business model. Anyone who wants to understand how it works should read this book' - Libby Sartain, Senior VP of Human Resources, Yahoo. 'Professor Gittell has tackled one of the hottest and most important topics in business circles today - why some airlines continually fly high over the economic wreckage of the rest of the industry' - Thomas Winkelmann, VP - The Americas, Lufthansa German Airlines. 'Through extensive research, Jody Hoffer Gittell gets to the bottom of what has sustained Southwest Airlines' positive employee relations and high performance through good and bad times' - Thomas A. Kochan, professor, MIT Sloan School of Management, MIT Global Airline Industry Program.'Fortune' magazine calls Southwest Airlines 'the most successful airline in history.' In an industry that regularly loses billions of dollars, Southwest has had 31 consecutive years of profitability.'The Southwest Airlines Way' reveals the secret to Southwest's remarkable success - high performance relationships - and it creates enormous competitive advantage in motivation, teamwork, and coordination among Southwest employees. Based on Professor Jody Hoffer Gittell's eight years of field research, this book explores Southwest's innovative policies, strategies, and techniques, showing how these methods can be implemented in any organization, and explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; use conflicts to build relationships; and, encourage mutual respect among employees, managers, unions, and suppliers.
- Other categories, genre or collection: Business & Management, Management & Management Techniques, Service Industries
- Download servers: BitShare, 1fichier, Torlock, FileServe, Mediafire, Microsoft OneDrive, Torrent. Compressed in LZO, CBC, ZIP, TAR, RAR
- Format: Paperback
- Approximate value: 19.37 USD
- Dimensions: 152x226x26mm
- Weight: 458.14g
- Printed by: MCGRAW-HILL Professional
- Published in: New York, NY, United States
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