The Apple Experience: Secrets to Building Insanely Great Customer Loyalty [Audiobook] download free by Carmine Gallo
- Listen audiobook: The Apple Experience: Secrets to Building Insanely Great Customer Loyalty
- Author: Carmine Gallo
- Release date: 2012/3/22
- Publisher: MCGRAW-HILL EDUCATION - EUROPE
- Language: English
- Genre or Collection: Teaching Resources and Education
- ISBN: 9780071793209
- Rating: 7.12 of 10
- Votes: 441
- Review by: Patricia Prather
- Review rating: 9.79 of 10
- Review Date: 2018/10/19
- Duration: 3H13M1S in 256 kbps (51.2 MB)
- Date of creation of the audiobook: 2018-08-19
- You can listen to this audiobook in formats: Musepack, MPEG4, FLAC, WMA, MP3, WAV (compression RPM, GZ, TAR.Z, JAR, ZIP, TAR.BZ, RAR)
- Total pages original book: 256
- Includes a PDF summary of 24 pages
- Duration of the summary (audio): 18M15S (4.8 MB)
- Description or summary of the audiobook: Apple's 5 Core Principles - Now in the Palm of Your Hand!Steve Jobs and Apple re-imagined retail in their iconic Apple Stores. The Apple Experience reveals the secrets to the pioneering brand's unparalleled success during one of the most difficult retail environments in decades.A global expert on the business methods of Steve Jobs, Carmine Gallo uncovers the five steps of service that the company's customer-facing employees follow in Apple Stores to engage customers.Any business that deals with people, both employees and customers, can adopt these techniques initiated by Steve Jobs to achieve Apple-like market dominance by enriching lives, building loyalty, and reimagining the customer experience.'If you have a retail business then this is a must read...business owners and managers in any industry can benefit from the lessons' Strategist, April 2012
- Other categories, genre or collection: Customer Services, Industrial Or Vocational Training, Information Technology Industries, Management & Management Techniques, Management: Leadership & Motivation, Retail Sector, Sales & Marketing
- Download servers: Demonoid, Dropbox, Firedrop, Mediafire, Google Drive, Torrent, FreakShare, BitShare. Compressed in RPM, GZ, TAR.Z, JAR, ZIP, TAR.BZ, RAR
- Format: Hardback
- Approximate value: 23.30 USD
- Dimensions: 160x236x25mm
- Weight: 401g
- Printed by: MCGRAW-HILL Professional
- Published in: New York, NY, United States
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