You can listen to this audiobook in formats: FLAC, WAV, AIFF, MOD, WMA, AU, MP3, MPEG4 (compression ZIP, TAR.XZ, Z, RAR, RZ, TAR.BZ2, ALZ)
Total pages original book: 384
Includes a PDF summary of 36 pages
Duration of the summary (audio): 28M1S (7.2 MB)
Description or summary of the audiobook: The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
Other categories, genre or collection: Project Management, Library, Archive & Information Management, Network Management, Computer Networking & Communications, Business Applications, Maintenance & Repairs