You can listen to this audiobook in formats: MPEG4, WMA, MP3, WAV, FLAC, MPEG-4 SLS, OGG (compression RAR, CBR, TZO, RZ, ZIP, LZ, TGZ)
Total pages original book: 408
Includes a PDF summary of 33 pages
Duration of the summary (audio): 25M11S (6.6 MB)
Description or summary of the audiobook: Everything you need to prepare for the ITIL exam Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.Offers an introduction to IT service management and ITIL V3 service strategyHighlights the topics of service design and development and the service management processesReviews the building, testing, authorizing, documenting, and implementation of new and changed services into operationAddresses creating and maintaining value for customers through monitoring and improving services, processes, and technologyDownload valuable study tools including practice exams, flashcards, a glossary of key terms and more.If you prefer self-study over the more expensive training course, but you don't want to skimp on information or preparation, then this study guide is for you.
Other categories, genre or collection: Computer Science, Management Of Specific Areas, Computer Certification
Download servers: Microsoft OneDrive, Mediafire, JustBeamit, Google Drive, 4Shared. Compressed in RAR, CBR, TZO, RZ, ZIP, LZ, TGZ