Difficult Conversations: How to Discuss What Matters Most [Audiobook] download free by Bruce Patton
- Listen audiobook: Difficult Conversations: How to Discuss What Matters Most
- Author: Bruce Patton
- Release date: 2015/10/15
- Publisher: PENGUIN BOOKS LTD
- Language: English
- Genre or Collection: Business, Finance and Law
- ISBN: 9780670921348
- Rating: 8.78 of 10
- Votes: 796
- Review by: Liberty Salley
- Review rating: 7.88 of 10
- Review Date: 2018/11/8
- Duration: 4H19M45S in 256 kbps (70.4 MB)
- Date of creation of the audiobook: 2018-09-01
- You can listen to this audiobook in formats: WAV, Apple Lossless, WMA, MP3, MPEG4, FLAC (compression RPM, ZIP, RAR, LZO)
- Total pages original book: 352
- Includes a PDF summary of 35 pages
- Duration of the summary (audio): 25M52S (7 MB)
- Description or summary of the audiobook: We've all been there: We know we must talk to a colleague, our boss or event a friend about something we know will be at least uncomfortable and at worst explosive. So we repeatedly mull it over until we can no longer put it off, and then finally stumble through a confrontation when we could have had a conversation.Difficult Conversations is the definitive work on handling these unpleasant exchanges, based on 15 years of research at the Harvard Negotiation Project. It teaches us to work through them by understand that we're not engaging in one dialogue but three: the 'what happened' conversation (what do we believe was said and done), the 'feelings' conversation (the emotional impact on everyone involved), and the 'identity' conversation (what does this mean for everyone's opinion of themselves). In a world where asking for a pay rise, saying 'no' to your boss, asking a favour or apologizing for a mistake can be a horrendous nightmare, Difficult Conversations deserves its position as a business classic.
- Other categories, genre or collection: Business Communication & Presentation, Business Negotiation, Advice On Careers & Achieving Success
- Download servers: Dropbox, FileFactory, Hotfile, Cozy, Microsoft OneDrive, BitShare, Google Drive. Compressed in RPM, ZIP, RAR, LZO
- Format: Paperback
- Approximate value: 11.51 USD
- Dimensions: 129x198x21mm
- Weight: 245g
- Printed by: Portfolio Penguin
- Published in: London, United Kingdom
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