You can listen to this audiobook in formats: WavPack, MP3, MPEG4, WAV, WMA, FLAC, MP4, WMA Lossless (compression LZMA, EML, AZW3, ZIP, RAR, TAR.BZ2, ARC)
Total pages original book: 128
Includes a PDF summary of 15 pages
Duration of the summary (audio): 11M30S (3 MB)
Description or summary of the audiobook: You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive-not combative. Difficult Conversations walks you through: Uncovering the root cause of frictionMaintaining a positive mind-setUntangling the problem togetherAgreeing on a way forwardDon't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly read and apply, for ambitious professionals and aspiring executives-from the most trusted source in business. Also available as an ebook.
Other categories, genre or collection: Management: Leadership & Motivation, Business Communication & Presentation, Management & Management Techniques