What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint [Audiobook] download free by Webb

What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint Audiobook download free by Webb
  • Listen audiobook: What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint
  • Author: Webb
  • Release date: 2016/8/29
  • Publisher: AMACOM
  • Language: English
  • Genre or Collection: Business, Finance and Law
  • ISBN: 9780814437810
  • Rating: 8.59 of 10
  • Votes: 546
  • Review by: Carmelita Minter
  • Review rating: 8.27 of 10
  • Review Date: 2018/10/23
  • Duration: 3H15M46S in 256 kbps (51.2 MB)
  • Date of creation of the audiobook: 2018-08-19
  • You can listen to this audiobook in formats: MP3, MOD, WMA, WAV, FLAC, MPEG4, Vorbis (compression TAR.BZ, TAR.BZ2, IMG, ZIP, RAR, TAR.Z)
  • Total pages original book: 256
  • Includes a PDF summary of 24 pages
  • Duration of the summary (audio): 18M32S (4.8 MB)
  • Description or summary of the audiobook: The best companies in the world discover what their customers desire-and then deliver it in memorable and deeply human experiences. How well do you know your customers?What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success.Jam-packed with tools and examples, What Customers Crave helps you reinvent how you engage with customers (both digitally and non-digitally) and:Gain invaluable insights into who they are and what they care about Use listening posts and Contact Point Innovation to refine customer types Engineer experiences for each micromarket that are not only exceptional, but insanely relevant Connect across the five most important touchpoints Co-create with your customers And much moreWhen you learn to provide your customers with exactly what they want, they not only buy-they come back again and again...and bring their friends.
  • Other categories, genre or collection: Sales & Marketing, Business & Management, Customer Services, E-commerce: Business Aspects
  • Download servers: HowFile.com, Uploaded, Waistra, MEGA, 4Shared, Mediafire. Compressed in TAR.BZ, TAR.BZ2, IMG, ZIP, RAR, TAR.Z
  • Format: Hardback
  • Approximate value: 26.64 USD
  • Dimensions: 62x93x10mm
  • Weight: 430.91g
  • Printed by: Not Available
  • Published in: New York, United States

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